NICE
NICE is a company. It is a public company in Ra'anana, Israel. It was founded in 1986 and its current CEO is Barry Cooper. It is part of the Information Technology sector, specifically in the Software industry.
Key facts
- city: Ra'anana
- country: Israel
- revenues: 2.7B $
- company type: public
- sector: Information Technology
- industry: Software
- foundation year: 1986
- CEO: Barry Cooper
- ESG score: Try Pro to see estimate
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NICE is one of the companies in Israel, companies in Software, companies in Information Technology, companies in Ra'anana and 3,456,808 companies in our database.
Talking Points
- Leading Customer Experience (CX) AI Platform
- Build relationships that last with the only AI purpose-built platform for customer experience (CX)
- The official Twitter account of NICE. Make experiences flow.
- Make experiences flow. | NICE (Nasdaq: NICE) is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower ...
- NICE Ltd., together with its subsidiaries, provides cloud platforms for AI-driven digital business solutions worldwide. It offers CXone, a cloud native open platform that supports contact centers ranging from small single sites to distributed remote agents and enterprises; Enlighten, an AI engine for CX that discovers automation opportunities for self-service; digital-entry points solutions that enable organizations to address consumers' needs; and journey orchestration solutions that empower organizations to connect and route customers to deal with the customer's request, and connecting them using real time AI-based routing. The company also provides smart self service solutions that empower organizations to build intelligent automated conversations based on data; and prepared agent solutions and tools enable contact center agents to guide and alert them in real time so they can provide resolutions; complete performance solutions that help organizations to record structured and unstructured customer interaction and transaction data; and NICE Evidencentral, an digital evidence management platform for public safety emergency communications, law enforcement, and criminal justice helps agencies. In addition, it offers X-Sight, is an open and flexible AI-cloud platform for financial crime and compliance; Xceed, a cloud platform for comprehensive AML and fraud prevention for small and mid-sized organizations; data intelligence solutions that enable organizations to turn raw data into comprehensive actionable intelligence to prevent and detect financial crimes; AI and analytics technologies to detect and prevent financial crimes in real-time; money laundering and fraud prevention solutions that help organizations adhere to capital markets compliance and anti-money laundering compliance regulations; intelligent investigations solutions; and self-service solutions that provide organizations with customization and self-development capabilities. The company was formerly known as NICE-Systems Ltd. and changed its name to NICE Ltd. in June 2016. NICE Ltd. was founded in 1986 and is based in Ra'anana, Israel.
- Digital and SelfService
- CXone digital and self-service solutions simplify service delivery for faster, earlier resolution of customer issues and reduced costs for your business.. Discover top solutions with NICE.
- Customer Journey Analytics
- Transform the customer experience with powerful, AI-driven journey analytics that deliver seamless customer experiences, lower operational costs, reduce customer effort and decrease churn.
- End-to-end contact center solutions for proactive business optimization in real-time. | NICE's contact center strategy for analytics is to provide the ...
- CXone Workforce Engagement and Optimization
- NICE CXone Workforce Engagement (WEM) unlocks your team's potential by inspiring self-improvement, amplifying quality management efforts, and reducing labor waste.
- NICE (NASDAQ: NICE) is the worldwide leader of software solutions that deliver strategic insights by capturing and analyzing mass quantities of structured and...
- Knowledge Management
- CXone Expert Knowledge Management. Discover top solutions with NICE.
- MindTouch is the leading provider of enterprise-grade knowledge management solutions for organizations looking to increase customer lifetime value (CLV) through improved customer experience (CX). Some of the largest global brands trust our AI-powered knowledge platform to rapidly deploy customer self-service experiences with low to no code.