Genesys
Genesys is a company. It is a private company in Daly City, the United States. It was founded in 1990 and it is part of the Information Technology sector, specifically in the Software industry.
Key facts
- city: Daly City
- country: United States
- employees: Try Pro to see estimate
- revenues: Try Pro to see estimate
- company type: private
- sector: Information Technology
- industry: Software
- foundation year: 1990
- ESG score: Try Pro to see estimate
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Genesys is one of the companies in the United States, companies in Software, companies in Information Technology, companies in Daly City and 3,456,808 companies in our database.
Talking Points
- AIPowered CX | Genesys Cloud
- Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
- Orchestrating over 70 billion amazing experiences in more than 100 countries - through cloud, digital and AI technology. | Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize ...
- Customer Journey Management Capabilities | Genesys
- Genesys customer journey management connects interactions, unlocks insights, enhances CX and drives performance. Transform your customer journeys. Learn more.
- Genesys Cloud CXAIPowered Experience Orchestration Platform | Genesys
- The Genesys Cloud CX contact center platform empowers your business to provide exceptional service across the customer journey. Discover great CX today.
- Genesys Cloud CX Platform | Genesys
- You can count on the industry’s best cloud platform – Genesys Cloud CX. We’ve spent more than 10 years refining and testing our development philosophy and platform architecture.
- Genesys acquired Interactive Intelligence in December 2016. Genesys® powers 25 billion of the world's best customer experiences each year. Our success comes from seamlessly connecting employees and customers across channels, on-premise and in the cloud.
- Web messaging software and live chat tools for CX | Genesys
- Give your customers the web messaging tools they expect. Enable them to chat with your brand — whenever they need — across asynchronous messaging channels.
- Nanorep - Now Bold360 ai. 4y ... Nanorep is now part of the Bold360 family. Bold360 ai combines Nanorep's ...
- Predictive Web Engagement Capabilities | Genesys
- Guide customer experiences. Use predictive engagement to transform website sales conversions with artificial intelligence (AI) and machine learning.
- Altocloud is customer journey analytics for real-time engagement. Using AI to make your contact center agents smarter, customers happier and drive better business outcomes. Our communications software uses predictive analytics to make voice, video and chat interactions better.
- Workforce Engagement Management Capabilities | Genesys
- Create happier, more engaged employees with Genesys Workforce Engagement Management. (WEM). Improve your processes and employee engagement with one unified tool.