Call centers-Employees
ShareCopied to clipboardCall centers-Employees is a book subject. It includes 4 books, written by 3 different authors.
Key facts
- number of authors: 3 people
- number of books: 4
- books: Does it take emotional intelligence to work in a call centre? : a study of the relationship between emotional intelligence and individual performance in UK call centres, Edwards revisited : technical control and call centres, "Girls who do boys like they're girls"? : gender and call centre's junior management
- authors: Malcolm Higgs, George S. Callaghan, Vincenza Priola
- publication dates: 2002, 2000, 2009
- book publishers: Henley Management College, Economics Department, Open University, Aston Business School
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"Call centers-Employees" is one of the 293,135 book subjects in our database.
This dashboard is based on data from: The British Library.
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