Sensemaking on the front line : the key implications for call centre performance
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ShareCopied to clipboardSensemaking on the front line : the key implications for call centre performance is a book. It was written by Gail P. Clarkson and published by AIM Research in 2005.
Key facts
- author: Gail P. Clarkson
- publication date: 2005
- book publisher: AIM Research
- book series: unknown
- book subjects: Call centers-Great Britain-Management
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"Sensemaking on the front line : the key implications for call centre performance" is one of the books by Gail P. Clarkson, books by AIM Research and 2,617,384 books in our database.
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