Managing call centres : knowledge, learning and subjectivity at work in consumer products and financial services
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ShareCopied to clipboardManaging call centres : knowledge, learning and subjectivity at work in consumer products and financial services is a book. It was written by Catrina Alferoff and published by Keele University, Department of Management in 2002.
Key facts
- author: Catrina Alferoff
- publication date: 2002
- book publisher: Keele University, Department of Management
- book series: unknown
- book subjects: Call centers-Great Britain-Management
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"Managing call centres : knowledge, learning and subjectivity at work in consumer products and financial services" is one of the books by Catrina Alferoff, books by Keele University, Department of Management and 2,617,384 books in our database.
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