Delivering satisfaction and service quality : a customer-based approach for libraries
ShareCopied to clipboardDelivering satisfaction and service quality : a customer-based approach for libraries is a book. It was written by Peter Hernon and published by American Library Association in 2001.
Key facts
- author: Peter Hernon
- publication date: 2001
- book publisher: American Library Association
- book series: unknown
- book subjects: Consumer satisfaction-United States
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"Delivering satisfaction and service quality : a customer-based approach for libraries" is one of the books by Peter Hernon, books by American Library Association and 2,617,384 books in our database.
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