Defusing the angry patron : a how-to-do-it manual for librarians
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ShareCopied to clipboardDefusing the angry patron : a how-to-do-it manual for librarians is a book. It was written by Rhea Joyce Rubin and published by Eurospan in 2011.
Key facts
- author: Rhea Joyce Rubin
- publication date: 2011
- book publisher: Eurospan
- book series: How-to-do-it manuals for librarians
- book subjects: Interpersonal communication, Anger, Conflict management
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"Defusing the angry patron : a how-to-do-it manual for librarians" is one of the books by Rhea Joyce Rubin, books by Eurospan and 2,617,384 books in our database.
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This content is available under the CC BY 4.0 license.