Customer interaction management : developing call centres into contact centres
ShareCopied to clipboardCustomer interaction management : developing call centres into contact centres is a book. It was written by David James and published by Ovum in 2001.
Key facts
- author: David James
- publication date: 2001
- book publisher: Ovum
- book series: Reports
- book subjects: Customer relations, Market surveys, Call centers-Management
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"Customer interaction management : developing call centres into contact centres" is one of the books by David James, books by Ovum and 2,617,384 books in our database.
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