Call centres : maximising performance : 16 tried and tested activities to develop and motivate your agents
ShareCopied to clipboardCall centres : maximising performance : 16 tried and tested activities to develop and motivate your agents is a book. It was written by Tony Lockwood and published by Fenman in 1999.
Key facts
- author: Tony Lockwood
- publication date: 1999
- book publisher: Fenman
- book series: unknown
- book subjects: Performance-Management, Employee motivation, Call centers-Employees-Training of
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"Call centres : maximising performance : 16 tried and tested activities to develop and motivate your agents" is one of the books by Tony Lockwood, books by Fenman and 2,617,384 books in our database.
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This content is available under the CC BY 4.0 license.