Bottom-line call center management : creating a culture of accountability and excellent customer service
ShareCopied to clipboardBottom-line call center management : creating a culture of accountability and excellent customer service is a book. It was written by David Lawrence Butler and published by Elsevier Butterworth-Heinemann in 2004.
Key facts
- author: David Lawrence Butler
- publication date: 2004
- book publisher: Elsevier Butterworth-Heinemann
- book series: Improving human performance series
- book subjects: Call centers-Management, Call centers-Personnel management
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"Bottom-line call center management : creating a culture of accountability and excellent customer service" is one of the books by David Lawrence Butler, books by Elsevier Butterworth-Heinemann and 2,617,384 books in our database.
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This content is available under the CC BY 4.0 license.