Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital
Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital is a book. It was written by Rhonda Dishongh and published by Productivity in 2013.
Key facts
- author: Rhonda Dishongh
- publication date: 2013
- book publisher: Productivity
- book series: unknown
- book subjects: Physician and patient, Patient satisfaction, Cultural competence
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"Achieving patient (aka customer) experience excellence : lessons from a successful cultural transformation in a hospital" is one of the books by Rhonda Dishongh, books by Productivity and 2,617,384 books in our database.
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This content is available under the CC BY 4.0 license.