101 ways to improve customer service : training, tools, tips, and techniques
101 ways to improve customer service : training, tools, tips, and techniques is a book. It was written by Lorraine L. Ukens and published by John Wiley in 2007.
Key facts
- author: Lorraine L. Ukens
- publication date: 2007
- book publisher: John Wiley
- book series: unknown
- book subjects: Employees, Training of, Customer services
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"101 ways to improve customer service : training, tools, tips, and techniques" is one of the books by Lorraine L. Ukens, books by John Wiley and 2,617,384 books in our database.
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